The Business Process Outsourcing (BPO) industry has been one of the essential sectors severely impacted by the pandemic. Their workers have been dubbed as secrets front liners- working daily even with the threat of the virus.
Delivering customized outsourcing solutions from the philippines
Outsourcing Services Delivery Center (OSDC) is the service delivery and fulfillment arm of Next BPO Solutions, Inc. here in the Philippines. We are part of your customized outsourcing specialist’s team that will provide you with solutions that gives you clear, quality and quantity results that you expect when you are outsourcing. We also impart to you the benefits of outsourcing your business here in the Philippines, making sure that your every outsourcing dollar is worth your while.
One of the benefits of outsourcing to the Philippines is that you have the luxury of getting support coverage 24 hours a days, 7 days a week. OSDC’s Operations Center is located in Davao City, Philippines. That puts your Staff working at least 12 hours ahead of your business time. You can have people working while you sleep so that the things you need like designs, orders, reports, etc. are on your desk when you get to work. And since we work round-the-clock, you can have some of your Staff working within your normal office schedule to provide support as needed.
Finally, providing round-the-clock support is possible at a fraction of a cost. Your clients can now have actual (live) people answering their calls (as opposed to automated attendants), walking them through the process of setting up a piece of equipment or software they just recently purchased from your online store, or making sure their issues and needs are properly understood so that resolutions can be provided right on the next business hour.
Thanks to the internet, your Staff members at OSDC, members of your Virtual Team, are able to work as if they are just in or right next to your office. By utilizing the latest information and communications technologies, notes and messages about certain projects or deliverables can be tracked and attended to in real-time. Talk about online collaboration and mobile office – accessibility even right up to the project team member’s mobile phone.
And the other benefits, less real estate, less operating costs, less people to manage on-site and definitely lesser manpower expenses. Add up all of those savings to your bottom line and see your profits grow. But really, the benefits will be about being able to deliver unsurpassed services to your clients, anytime and anywhere they want it.
Contact OSDC today and experience the benefits of outsourcing your services to the Philippines.
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